Terms and Conditions of Sale

These Terms and Conditions apply to all purchases made through LincsLootcave. They outline how orders are processed, how products are supplied, and how delivery, returns and refunds are handled.

By placing an order, you agree to these terms.

1. Business Information

LincsLootcave is a UK-based sole trader business.

• Business name: LincsLootcave
• Business type: Sole Trader
• Country of operation: United Kingdom
• Contact: [email protected]

Full business address is available upon request.

2. Contract Formation

A contract is formed only when:

• Your order has been placed, and
• Payment has been successfully processed, and
• You receive an order confirmation email

We reserve the right to cancel or refuse any order, including but not limited to:

• Pricing or listing errors
• Stock availability issues
• Suspected fraudulent activity
• Abuse of the ordering system

3. Product Information

We aim to ensure all product listings are accurate. However:

• Images are for illustrative purposes and may not represent exact items supplied
• Minor variations may occur between listings and delivered products
• Trading card grading and condition assessments are subjective and based on industry norms

4. Trading Card Condition Disclaimer

Trading cards are collectible items and may include natural manufacturing variations, including:

• centering differences
• print lines
• edge wear or whitening
• surface micro-imperfections

These are considered normal within the trading card industry and do not automatically constitute faults.

5. Sealed & Randomised Products

Many products sold are sealed or contain randomised contents.

By purchasing these items, you acknowledge:

• Contents are determined by the manufacturer
• Specific cards, pulls, or outcomes are not guaranteed
• Opening a sealed product removes eligibility for return under the “change of mind” cancellation right

All sealed products are supplied in original condition from authorised distributors and are not altered, weighed, or tampered with.

6. Pricing & Errors

All prices are shown in GBP (£) and include applicable taxes unless otherwise stated.

We reserve the right to:

• correct pricing errors
• cancel orders affected by incorrect pricing
• update prices at any time prior to order acceptance

7. Payment

Full payment is required at checkout.

Orders are only processed once payment has cleared successfully.

8. Shipping & Delivery

We aim to dispatch orders within the stated handling time.

Delivery estimates are guidance only and are not guaranteed.

Risk passes to the customer once goods are delivered to the provided address.

Customers are responsible for ensuring address accuracy at checkout.

9. Right of Withdrawal (Consumer Contracts Regulations 2013)

You have the right to cancel your order within 14 days of receiving your goods.

To exercise this right:

• Contact: [email protected]
• Return items within 14 days of cancellation notice

Items must be:

• unused
• in original condition
• returned with reasonable care taken during inspection

You are responsible for return postage unless the item is faulty or incorrect.

10. Exclusions from Cancellation Rights

The right to cancel does not apply to:

• opened sealed products
• altered or damaged items
• products not in resale condition upon return

We reserve the right to reduce refunds where items show diminished value due to handling beyond what is necessary.

11. Faulty, Damaged or Incorrect Items

If your item arrives damaged, faulty, or incorrect, contact us immediately.

We may request:

• photographic evidence
• packaging images
• additional order verification

Where confirmed, we will provide:

• replacement
• repair (if applicable)
• or refund

We may require return of the item before resolution.

12. Returns Verification

All returned items are inspected upon receipt.

Refunds may be reduced or refused where items:

• differ from original dispatch condition
• show signs of use or tampering
• do not match dispatched stock

We reserve the right to verify returns against listing records and product identifiers.

13. Refunds

Approved refunds will be processed within 14 days of receiving returned goods or proof of return.

Refunds are issued to the original payment method only.

14. Fraud Prevention & Order Restrictions

We reserve the right to:

• refuse orders
• cancel transactions
• limit quantities per customer, household, or payment method

where reasonable evidence of abuse, fraud, or policy manipulation exists.

15. Liability

Nothing in these Terms affects your statutory rights.

Our liability is limited to the value of the goods purchased, except where required by law.

16. Changes to Terms

We may update these Terms at any time. The version in effect at the time of purchase will apply.