PRIVACY & DATA
Privacy Policy
Effective date: 09 March 2026
Business name: LincsLootcave
Business type: Sole Trader
Country of operation: United Kingdom
Contact email: [email protected]
LincsLootcave (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains what information we collect, how it is used, and your rights when using our website.
1. Information We Collect
When you visit or make a purchase from our website, we may collect certain personal information including:
- Name
- Email address
- Billing address
- Shipping address
- Order details and purchase history
- Any information you provide when contacting customer support
Payment information is processed securely through third-party payment providers. We do not store full payment card details on our website.
2. How We Use Your Data
Your personal data is used only for legitimate business purposes, including:
- Processing and fulfilling orders
- Providing customer support
- Communicating about orders or enquiries
- Maintaining website functionality and security
- Complying with legal and financial obligations
We do not sell, rent, or share personal data for marketing purposes.
3. Legal Basis for Processing
Under UK data protection law, we process personal data based on the following lawful grounds:
Contractual necessity
To process orders and deliver products you have purchased.
Legal obligation
To comply with accounting, tax, and regulatory requirements.
Legitimate interests
To operate and maintain our website and ensure it functions properly.
4. Data Retention
We retain personal data only for as long as necessary to:
- Process and manage customer orders
- Provide customer support
- Comply with legal obligations such as tax and accounting requirements
Order records may be retained for up to 6 years to comply with UK financial regulations.
Once no longer required, personal data is securely deleted or anonymised.
5. Cookies
Our website may use cookies to improve functionality and user experience.
Cookies are small text files stored on your device that help websites operate correctly.
Cookies used on this site may include:
Essential cookies
Required for core website functionality such as maintaining your shopping cart and completing checkout.
Functional cookies
Used to remember preferences or improve the website experience.
Analytics cookies (if enabled)
These help us understand how visitors interact with the website so we can improve functionality.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
6. Third-Party Services
Our website may use trusted third-party services to operate our store, including payment processors and ecommerce platform tools.
These services process data only as necessary to perform their function and are responsible for handling personal data securely.
Examples may include:
- Payment providers
- Website hosting services
- Ecommerce platform services
We only work with providers that comply with relevant data protection regulations.
7. Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Request restriction of processing in certain circumstances
- Object to certain types of data processing
To exercise any of these rights, please contact us at:
8. Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
Payment processing is handled by secure third-party payment providers using encrypted systems.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The most recent version will always be available on this page.
Continued use of the website indicates acceptance of the updated policy.